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Return's are welcome. Please call the store for the RMA number before returning any handbag. An exchange will be a full store credit minus any shipping. On returns ONLY shipping costs are not refundable.
There will be a $25.00 return fee on any HANDBAG priced over $120.00 that is returned. NOT the order total. As most of these handbags are made to order. Gun purses must be shipped in the original package with all packaging properly packed to prevent damage. All clearance gun purses are nonrefundable. All clearance gun purses are nonrefundable

 Returns must be within 2 week period of purchase. Used, misused, shipping damaged handbags, or used handbags, will not be accepted for return.

Defective Handbags- If a item is found to be defective it will be returned to the customer and refused. If an item is shipped to the customer that is defective, please call the store immediately for instructions on how to return the handbag at 480-361-4199. Egunbags is not responsible for the return of any handbag if the manufacturer refuses to refund the purse. We are not responsible for defective handbags that are made by the manufacturer. All complaints must be directed to the manufacturer including shipping costs and returns fees that have arrived from the manufacturer refusing to refund the item.